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Trade Order Management Intern (B2B)
Artemest S.r.l
To enhance its Team, Artemest is looking for a motivated and organized Trade Order Management Intern (B2B) with a focus on the area of order management, advising both customers and suppliers.
What will be your key responsibilities?
- Work with Artemest Trade Sales team and monitor orders for Artemest top B2B Clients (Interior Designers, Architects, Real Estate Developers, Retail Luxury Brands)
- Monitor and support the management of the full order lifecycle and be the point of contact to our artisans and customers for order related questions
- Be the point of reference between Artemest Trade and Order Management and Post-Sales teams
- Provide excellent customer support (in English) through emails and calls
- Understand project inquiries and use problem solving skills to meet expectations of Artemest Trade clients
- Monitor the development and delivery of trade projects
- Interact with our network of Italian artisans to negotiate the best solution for the company and its clients
- Collaborate on a daily basis with other internal Teams (Logistics, Product Management, Finance and Technology) to ensure a high-quality customer experience
Artemest is the first curated online marketplace to bring the best Italian luxury crafts in the categories of design furniture, lighting and home décor to an audience of art connoisseurs and beauty lovers around the world.
Our mission is to preserve the rich Italian cultural heritage and become the destination where the most beautiful things on Earth can be found.
We are creating an international team of people passionate about Design & Luxury and willing to work in a dynamic, tech-oriented and ever-changing environment.
At Artemest you will have the chance to express your ideas and make things happen.
We are looking for enthusiastic people with an entrepreneurial attitude to join our team of young and talented professionals.
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