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Guess Europe Sagl
PURPOSE OF THE JOB
Support, by working on specific training assignments, the Training & Development projects, bringing innovation and applying a creative approach, in support to the Senior Training Manager and the Training team.
CORE JOB RESPONSIBILITIES
• Support, in specific assignments, the creation of various training contents, with particular focus on product knowledge, brand identity and customer service for Retail store staff training, like:
o Support in the creation of training contents and materials as needed;
o Creation of training contents to be hosted in the GUESS MyAcademy training App for store employees on several topics (e.g. product knowledge, eco-sustainability, customer service, store operations, etc.);
o Support in the organization of training programs in order to increase brand Product Knowledge and Customer Service, elevate the brand awareness among store staff, improve training efforts and increase sales;
o Implement a new innovative, smart, modern and creative approach, aligned with company strategy and goals, making use of all methods, tools and channels available;
o Support in the organization of training courses and workshops, as well as communication with external training providers;
• Support in other cross HR/Training processes, including the performance assessment process, Employer Branding projects, new joiners onboarding, new manager training, exit interviews, etc.;
• Cross HR activities support: support the HR team in all main HR processes and activities, whenever needed.
In 1981, GUESS sold its very first pair of jeans to Bloomingdale's department store. Since then, GUESS has grown, becoming one of today's most recognized and influential apparel brands in the world.
The continued dedication and commitment of our employees is the driving force of GUESS. Our talented professionals focus on leading the company with their vision of success. Join the team at GUESS Europe and bring your vision to life.
GUESS Europe is seeking eager, passionate individuals to uphold our commitment to the spirit of the GUESS family of brands including GUESS, Marciano, GUESS Factory.