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IT Support Intern

MINT S.p.a



We are looking for an IT Tech Support to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them.
An excellent It Tech support must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution.

Responsibilities

Installation and configuration of hardware and software components to ensure usability.
Troubleshooting hardware and software problems.
Ensuring compliance with electrical safety standards.
Repair or replacement of damaged hardware.
Upgrading the entire system to enable compatible software on all computers.
Installing and updating antivirus software to ensure user-level security.
Performing tests and evaluations of new software and hardware.
Providing user support and being the first point of contact for error reporting.
Establishing good relationships with all departments and colleagues.
Performing daily backup operations.
Managing technical documentation.


MINT is a high-growth Mad-Tech SaaS company based in Milan, Italy with operations across Europe, Latin America, and the UK.

Our platform provides advertisers with a tool to manage all media investments across various AdTech and media platforms within a single solution and with a multichannel perspective.

MINT's platforms allow advertisers to orchestrate all display, social, search, video, mobile and OOH campaigns from a single interface. Thanks to MINT's artificial intelligence and process automation, companies can orchestrate the entire campaign management process from briefs, planning, and activation to trafficking and reporting. To further enhance effectiveness, advertisers can analyze the massive amount of data generated through the multichannel ecosystem, the "Big Data" of advertising, to inform real-time optimizations, creating highly impactful media investments that result in maximum efficiency.


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