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Global Blue Italia Srl

Nature and aim of the position

Refund Tax Free Forms at Merchant’s (LaRinascente) LaRinascente Refund Point following Global Blue and Merchant’s guidelines and policies.

Main duties and responsibilities

• Verify and refund Tax Free Forms to international travellers
• Ensure a satisfactory experience for our customers
• Prevent refunding mistakes and fraud
• Prepare reports as needed
• Observe Global Blue and Merchant’s policies, guidelines and procedures

We’re experts in the world’s fastest growing sector – globe shopping, where consumers from one country shop in another. We introduced the world to Tax Free Shopping over 30 years ago, but now offer a range of great services to help travellers shop and spend wisely in 43 countries around the world. In addition to the world’s leading Tax Free Shopping network, we’ve created awesome products like Currency Choice, a Dynamic Currency Conversion service enabling trav-ellers to pay in their home currency when spending abroad. We work with over 270,000 of the world’s favourite brands, helping businesses engage with globe shoppers. We also provide da-ta and intelligence to help our merchant partners better understand the behaviour of travellers from around the globe. We’re headquartered in Eysins, Switzerland, but with offices all over the globe, we’re a truly international team.