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CRM Specialist - Internship

Gruppo Generali

Within the Group Data&Digital area we are looking for a CRM - Internship. The candidate will work in the Generali CRM Center of Excellence that aims to further develop CRM ecosystem ensuring convergence, leveraging on global standards through collaboration with the entities within the Group. CRM CoE supports the business units in identification of the business needs, capabilities, gaps, and IT requirements, partner’s selection. It ensures fast to market delivery and the adoption of the preferred solutions.

The candidate will support the team in the following activities:
• Identification of the business needs, capabilities, gaps, and IT requirements on the selected markets
• Manage and deliver the CRM projects on the selected markets
• Measure project performance based on the Key Performance Indicators
• Support the markets to select the partners in the scope of CRM
• Share assets, best practices & knowledge within the CRM Community
• Support the CRM CoE Advisory board
• Support the CRM CoE on central partners management
• Preparing and delivering project management documents and presentations

Generali is a major player in the global insurance industry – a strategic and highly important sector for the growth, development and welfare of modern societies.