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Customer Care Intern - Sales

Artemest S.r.l

To enhance its Team, Artemest is looking for a motivated, organized and self-starter Customer Care Intern.

Main Duties and Responsibilities:
- Manage customer care daily activities: handling customers’ inquiries and requests through emails and calls
- Interact with suppliers to manage customers’ requests and negotiate the best solution for the company and its customers
- Work closely with other departments (Logistics, Product Management and Technology) to ensure an excellent level of customer experience
- Customer loyalty and retention initiatives
- Continuously evaluate internal customer care processes and propose business development initiatives

ARTEMEST is the leading online marketplace for the finest handmade décor.

Our mission is to re-establish the authentic concept of luxury based on heritage, uncompromised quality and craftsmanship.

Launched in June 2015 by Ippolita Rostagno and Marco Credendino, ARTEMEST offers a unique shopping experience through curated editorial content and exceptional videos.

Our team includes international experienced professionals coming from luxury retail, e-commerce and editorial.

CB Insights recently included ARTEMEST in its annual Luxury Tech Market Map: 60 startups changing the way we buy, sell, and perceive luxury.