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ING International Talent Programme – Retail Banking Track: Digital Channels

ING Bank N.V.



About ITP
The ING International Talent Programme (ITP) is a four-year programme that develops talented graduates to become ING’s future banking leaders.
Simply bringing your skills, values and personality you have the chance to play a part in leading the change ING wants to make. During the four-years, you will learn more about the wide environment related to the interactions between ING Bank and Retail customers and will help the orchestration of the commercial strategy by a synergistic interaction with the different Areas of the Bank and a holistic 360 degree view of the customer.

Your journey as a trainee
The banking industry is evolving and there has never been a more interesting time to be part of it.
You will have the opportunity to be part of a cross-functional team and to work in an Agile organization in which proactive and smart individuals can broaden their knowledge and skills.
Being part of the Digital Tribe allows you to play a key role in growing ING omnichannel strategy and positioning it as a distinctive and smart player in the banking system.
As a Retail trainee, you will start your journey within the Digital Tribe, where you will do your bit in helping our clients create a better future for themselves, providing them with the digital tools they need to get where they want to go.
Starting your journey within the omnichannel squad will give you all the insights you need to better understand the customer digital channels usage, commercial trends and customer behaviours. As a Retail trainee in the Digital Tribe, you will be inspired by several “digital experts” such as UX designers and Digital Analytics experts, but also you will have the chance to work with different areas of the Retail area such as “Voice of Customers” to improve your customer experience, “Customer Strategy” to learn how to develop strategic marketing activities and a strong customer relationship through personalized communications and offering, “Product Tribes” to learn more about the financials product and services. A potential evolution of your role could be working on international projects, such as Maggie, the advanced digital platform that will serve more than six million customers.

ING’s International Talent Programme is looking for smart, results-driven people to make banking awesome.
Get on the fast track with a traineeship and apply now!

Duration: permanent contract


We believe that a bank should do more than assist its customers. It should give them the means to shape and improve their own futures. It's this belief that led to the creation of our purpose: empowering people to stay a step ahead in life and in business. If you've got good ideas that lead to a more empowering customer experience, you'll be given the chance to make them happen - whatever your position.

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